Please use the following tools and instructions to determine if you have one of the affected products. Seagate has isolated this issue to a firmware bug affecting drives from these families manufactured in December 2008.
Once a drive has become affected the data becomes inaccessible to users but the data is not deleted. Here’s what Seagate has to say about the issue and how to find out if your hard drive is on of the affected models:Ī number of Seagate hard drives from the following families may become inaccessible when the host system is powered on: MacMedics has started getting reports of a new Seagate hard drive problem that causes the drive not to work, but apparently does not damage the data on the affected hard drive.
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